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Terms & Conditions (“T&Cs”)

Tayla Active International (“We”, “Us”, “Our”, or “Tayla Active”)

Customers (“You” or “Your”)


Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the Services Terms and Condition therein (the "Services Terms and Conditions"). By using the Services, you are agreeing to all of the Services Terms and Conditions. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Any withdrawal or amendment of the Services without notice will be at Our discretion. We will not be liable if for any reason this Website is unavailable at any time or for any period. We reserve the rights to make changes to the webpage. By clicking the tick box at the checkout page or by entering into the webpage, you agree to the (“T&C”) herein.


Intellectual Property and Content

You acknowledges that all right, title and interest in and to the Subscribed Products remain with Us and Our suppliers, except as expressly set forth in this Agreement T&Cs (“Agreement”), and that the unauthorized redistribution or dissemination online of the contents could materially and irreparably harm Us and Our suppliers.

The Website and its related contents are the intellectual property of Ours are owned by Us. The structure, organization, and code of the website and its related contents, software contain confidential information. Except as expressly stated herein, this Agreement does not grant you any intellectual property rights whatsoever in the website and its related software and all rights are reserved by Us. Any form, database, or software that is altered, conceived, made, or developed in whole or in part by Us shall become and remain the sole and exclusive property of Ours. You agree to make no claim in the rights or ownership of any such form, or contents contain therein the website. You agree to indemnify Us for any third-party claims for infringement, misappropriation or other violation of any third-party’s intellectual property rights where such claims are made against Us. This Agreement is not a sale and does not convey to You any rights of ownership in or related to the Online Service or any intellectual property rights owned by Us or Our suppliers.

Terms of Sale

By placing an order at the checkout page, you are offering to purchase a product subject to the T&Cs herein. All orders are subject to availability and confirmation.

Goods are usually properly checked before sending out to You, but in the event if there are defects that went unnoticed by Us, please send a picture upon receiving it with the tag intact to for assistance. To note that, discretion for exchange remains with Tayla Active subject to further inspection.

Dispatch times may vary according to availability of the stock. Any representation and/or warranty of the delivery time period(s) are an estimate provided to Us by the Third-Party Delivery and Courier Company (“Delivery Company”) and they are subject to any delays resulting from postal delays or any force majeure event declared under World Health Organisation (“WHO”) for which we will not be responsible.


Our Contract

A contract between us for the purchase of the Goods and Services (“Goods and Services”) only be formed until and unless i) your payment has been approved by us and ii) the bank has debited your credit or debit card.

 When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement of the order.


Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, however errors may occur. If we discover an error in the price of any goods that you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact You, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

You should note that prices are exclusive of GST and delivery costs will be charged in addition n accordance to the shipping cost stated on the website. Any additional charges are clearly displayed where applicable and included in the final amount, therefore please do not proceed if you do not agree.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

We reserve the right to refuse to proceed with orders that may contain errors or inaccuracies, including without limitation, typographical errors or inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.


Goods will not be dispatched until a pre-authorization check has been completed to ensure that the transaction amount is approved and sufficient for deduction. Your card will be debited once the order has been accepted. Following, We will then dispatch the purchased items.

Discount Codes

We may at out discretion offer discount codes to which it may be used for purchases made though Our Website. Instructions will be specified at the time the discount code is activated. We reserve all rights to make any changes and amendments to the Discount Codes.

Customs and import tax

Please note that Tayla Active will not be responsible for:

  • any import liabilities that may be applied by the government of the destination country and will not be held liable or responsible for the custom delays, tax or duties that may apply. 

  • notifying customers that their item(s) are awaiting the payment of customs duties and taxes (if any).

  • advising the amount(s) payable for the parcel once it reaches your country. Please do the necessary checks with your customs and import authority for more details.

  • Any refund if you choose to reject the delivery of the order once it has reached the destination country, please do note that an admin charge will be levied on you.

  • Any shipping charges are non-refundable.      



You agree to indemnify, defend, and hold harmless Tayla Active from all third-party claims, liability, damages, all costs (including, but not limited to, legal fees) and/or disbursements arising from your use of this Website or your breach of the Terms of Service. To the extend permitted by law, Tayla Active will not be liable for any loss, delay, damages or quality of the Goods and Services once it is purchased.


Privacy Policy (“Privacy Policy”)


  • What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

  • How do you collect information?


When You conduct a transaction on our website, as part of the process, We collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

  • Why do you collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:


  1. To provide and operate the Services.

  2. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  3. To comply with any applicable laws and regulations.

Tayla Active is committed to protecting the privacy of visitors to this Site. We collect personal information in order to give you a more enjoyable, personal and convenient shopping experience.

The use of this Site signifies that You agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Site. This Privacy Policy does not apply to the websites to which We link.

When You submit information to us, visit our Site or follow us on social media, You agree and consent to Tayla Active to use your personal information.

Tayla Active collection of customers’ information is crucial to the operations of our business. We will not share or disclose your information to anyone except for approved Third-Party Delivery and Courier Company (“Delivery Company”) who are hired for specific functions, including, which are non-exhaustive, to order-fulfilling, delivery, postal mail, email, processing of payments and more. These vendors have access to your details but may not use them for other purposes other than fulfilling the sole purpose they are entrusted to.

We may use your personal information to support and enhance your use of the Site, including without limitation: providing customer service; sending you marketing material through Electronic Direct Mailers and Direct Mailers; giving you gifts; fulfilling your order; and any other methods of supporting your use of our site.

When you sign up with us on our Site you will automatically be added to our electronic mailing list. You will receive marketing material, latest offerings, news and offers when you are on our electronic mailing list. If you do not wish to receive such offerings, you can unsubscribe by clicking “Unsubscribe”.

We may disclose your information in order to comply with any requirement of the law, court order, governmental order or subpoena. In the event that your personal information might be provided to any third party for any reason other than as set forth in this Privacy Policy, you will receive a notice from us.

We reserve the right to amend and modify our Privacy Policy whenever we deem fit, so please review it at any time and frequently. All changes to our Privacy Policy will be made here, changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Your continued use of the Site indicates your consent to the Privacy Policy as posted.

How do you store, use, share and disclose your site visitors' personal information?


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

*Add to site footer once privacy policy is done up


Entire Agreement 

The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding agreements between You and Tayla Active. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Tayla Active.

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